{"id":20179,"date":"2021-08-30T14:26:48","date_gmt":"2021-08-30T18:26:48","guid":{"rendered":"https:\/\/www.mdxone.com\/refund_returns\/"},"modified":"2026-11-05T14:06:27","modified_gmt":"2026-11-05T19:06:27","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/www.mdxone.com\/fr\/refund_returns\/","title":{"rendered":"POLITIQUE DE RETOUR ET DE REMBOURSEMENT"},"content":{"rendered":"

D\u00e9lai de retour<\/p>\n\n\n\n

En cas de retour pour simple changement d'avis, les produits \u00e9ligibles peuvent \u00eatre retourn\u00e9s en vue d'un remboursement dans les 30 jours suivant l'achat. Nous ne proposons pas d'\u00e9changes directs.<\/p>\n\n\n\n

Crit\u00e8res d'\u00e9ligibilit\u00e9<\/h3>\n\n\n\n

En cas de retour pour simple changement d'avis, les produits doivent \u00eatre neufs, n'avoir jamais \u00e9t\u00e9 utilis\u00e9s et se trouver dans leur emballage d'origine.<\/p>\n\n\n\n

Documentation requise<\/h3>\n\n\n\n

Un ticket de caisse ou une preuve d'achat valide est n\u00e9cessaire pour effectuer votre retour.<\/p>\n\n\n\n

\n\n\n\n

Proc\u00e9dure de remboursement<\/h3>\n\n\n\n

Inspection et notification<\/h3>\n\n\n\n

D\u00e8s que nous aurons re\u00e7u et examin\u00e9 l'article que vous nous avez renvoy\u00e9, nous vous enverrons un e-mail pour vous confirmer si votre demande de remboursement a \u00e9t\u00e9 accept\u00e9e ou refus\u00e9e.<\/p>\n\n\n\n

\u00c9mission de remboursements<\/h3>\n\n\n\n

Les remboursements approuv\u00e9s sont effectu\u00e9s sur le moyen de paiement initial dans un d\u00e9lai de 7 jours \u00e0 compter de la r\u00e9ception et de la v\u00e9rification de votre retour. Aucuns frais de restockage ne s'appliquent. Veuillez noter que votre banque ou l'\u00e9metteur de votre carte de cr\u00e9dit peut avoir besoin d'un d\u00e9lai suppl\u00e9mentaire pour cr\u00e9diter le montant du remboursement sur votre compte.<\/p>\n\n\n\n

\n\n\n\n

R\u00e9solution des probl\u00e8mes li\u00e9s aux remboursements tardifs ou manquants<\/h3>\n\n\n\n

Si le remboursement qui vous a \u00e9t\u00e9 accord\u00e9 n'appara\u00eet pas encore sur votre compte, veuillez suivre les \u00e9tapes suivantes :<\/p>\n\n\n\n

    \n
  1. V\u00e9rifiez votre compte bancaire :<\/strong> V\u00e9rifiez votre compte pour voir si le remboursement a bien \u00e9t\u00e9 cr\u00e9dit\u00e9.<\/li>\n\n\n\n
  2. Contactez l'\u00e9metteur de votre carte de cr\u00e9dit :<\/strong> Les remboursements peuvent mettre un certain temps \u00e0 appara\u00eetre sur votre relev\u00e9.<\/li>\n\n\n\n
  3. Contactez votre banque :<\/strong> Demandez si le remboursement est en attente ou s'il est toujours en cours de traitement.<\/li>\n<\/ol>\n\n\n\n

    Si vous avez suivi ces \u00e9tapes et que vous n'avez toujours pas re\u00e7u votre remboursement, veuillez nous contacter \u00e0 l'adresse suivante : customerservice@mdxone.com<\/a>.Articles en solde et en liquidation d\u00e9finitive<\/p>\n\n\n\n

    Les articles vendus en \u00ab outlet \u00bb et en \u00ab vente d\u00e9finitive \u00bb sont exclus des retours pour simple changement d'avis. Cela n'affecte en rien vos droits en vertu des lois applicables en mati\u00e8re de protection des consommateurs concernant les produits d\u00e9fectueux, endommag\u00e9s ou non conformes.<\/p>\n\n\n\n

    \n\n\n\n

    Exp\u00e9dition Retour<\/h3>\n\n\n\n

    Les clients sont tenus d'organiser et de prendre en charge les frais de retour en cas de retour pour simple changement d'avis. Ces frais de retour ne sont pas remboursables.<\/p>\n\n\n\n

    Pour tout produit d\u00e9fectueux, endommag\u00e9 ou non conforme, veuillez nous contacter \u00e0 l'adresse suivante : customerservice@mdxone.com<\/a> avant de renvoyer l'article. Ces situations seront trait\u00e9es conform\u00e9ment \u00e0 la l\u00e9gislation en vigueur en mati\u00e8re de protection des consommateurs.<\/p>\n\n\n\n

    \n\n\n\n

    Besoin d'aide ?<\/h3>\n\n\n\n

    Pour toute question ou pr\u00e9occupation concernant les retours et les remboursements, veuillez nous contacter \u00e0 l'adresse suivante : customerservice@mdxone.com<\/a>.<\/p>\n\n\n\n

    Les produits d\u00e9fectueux, endommag\u00e9s ou non conformes sont trait\u00e9s conform\u00e9ment \u00e0 la l\u00e9gislation en vigueur en mati\u00e8re de protection des consommateurs. Aucune disposition de la pr\u00e9sente politique ne limite vos droits l\u00e9gaux.<\/p>","protected":false},"excerpt":{"rendered":"

    Time Frame for Returns For change-of-mind returns, eligible products may be returned for a refund within 30 days of purchase. We do not offer direct exchanges. Eligibility Criteria For change-of-mind returns, products must be new, unused and in their original packaging. Required Documentation A receipt or valid proof of purchase is required to complete your […]<\/p>\n","protected":false},"author":34,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","footnotes":""},"class_list":["post-20179","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nRefund and Returns Policy | Best Kid's Snowboard Harness<\/title>\n<meta name=\"description\" content=\"Keep your little ones safe on the slopes with our kid's snowboard harness! 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